Communication Skill Mastry is a practical, skills-focused course designed to help learners achieve reliable, real-world mastery of interpersonal and public communication. It combines theory with hands-on practice, feedback, and real-life applications so participants can communicate clearly, confidently, and persuasively in personal, academic, and professional contexts. Course Goals Build clarity: Learn how to organize thoughts and present them succinctly. Increase confidence: Use proven techniques to reduce anxiety and speak with presence. Improve listening: Practice active listening and response strategies to strengthen relationships. Enhance persuasion: Craft messages that influence and motivate different audiences. Read nonverbal cues: Interpret and use body language, tone, and facial expressions effectively. Core Modules Foundations of Communication Models of communication, barriers and how to overcome them, and the role of context and culture. Active Listening & Empathy Skills: paraphrasing, questioning, reflective responses, and emotional validation. Structuring Your Message Frameworks for clarity: opening, core points, evidence, and calls to action. Public Speaking & Presentation Techniques: vocal variety, pacing, slide use, storytelling, and stage presence. Nonverbal Communication Body language, eye contact, facial expressions, and proxemics. Difficult Conversations & Conflict Management De-escalation techniques, assertiveness vs. aggression, and negotiation basics. Persuasion & Influence Framing, rhetorical devices, audience analysis, and ethical persuasion. Digital & Written Communication Email etiquette, concise writing, remote presentation skills, and virtual meeting norms. Feedback & Continuous Improvement Giving/receiving feedback, self-review, and practice plans. Teaching Methods Short lessons combining conceptual summaries and examples. Guided exercises: role-plays, recorded practice, and simulated conversations. Peer and instructor feedback: structured critiques to accelerate improvement. Templates and scripts: ready-to-use frameworks for common situations (e.g., meetings, pitches, difficult feedback). Practice plan: weekly micro-practices to build and sustain skills. Intended Audience Professionals seeking clearer workplace communication and leadership presence. Students preparing for presentations, interviews, or group work. Anyone wanting better personal relationships and confidence in social interactions. Outcomes & Benefits Clearer messaging: organize and deliver ideas that others understand and remember. Stronger relationships: improved listening and empathy lead to trust and rapport. Greater influence: use persuasion ethically to motivate and align others. Confidence in public settings: present and speak with composure under pressure. Reduced misunderstandings: fewer conflicts and more efficient interactions. Duration & Format Typically modular: from a short 4–6 week intensive to a 3-month comprehensive track. Formats: self-paced online, instructor-led virtual classes, or in-person workshops. Time commitment: recommended 2–4 hours/week (less for intensive formats). Assessment & Certification Assessments: recorded speaking assignments, peer reviews, scenario-based quizzes. Certificate: awarded on completion when core assignments and a final capstone (e.g., recorded presentation + reflection) are submitted and passed.
0 lessons • 30 Hours
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