Shipping & Delivery - LeadPacket

1. Digital Product Delivery

Since LeadPacket offers digital educational products and services, there is no physical shipping involved. All course materials, videos, and resources are delivered electronically through our secure online platform.

Instant Access

Upon successful payment, you will receive immediate access to your purchased courses and materials.

2. Access Timeline

2.1 Immediate Access

Course content and materials
Video lectures and tutorials
Downloadable resources
Assessment materials
Community forums (if applicable)

2.2 Account Setup

New users will receive:

Welcome email with login credentials
Account activation instructions
Platform orientation guide
Support contact information

3. Delivery Methods

Online Platform Access

Access courses through our secure web platform from any device with internet connection.

Mobile App Access

Download our mobile app for learning on-the-go with offline capabilities.

Email Notifications

Receive updates about new content, deadlines, and course announcements.

SMS Alerts

Optional SMS notifications for important updates and reminders.

4. Technical Requirements

To access our digital products, you will need:

Minimum System Requirements

Internet Connection: Stable broadband connection (minimum 2 Mbps)
Web Browser: Chrome 80+, Firefox 75+, Safari 13+, Edge 80+
Device: Computer, tablet, or smartphone
Storage: Sufficient space for offline downloads (if applicable)

Recommended Setup

Internet: High-speed connection (5+ Mbps) for HD video streaming
Browser: Latest version of Chrome or Firefox
Audio: Headphones or speakers for video content
Display: Minimum 1024x768 resolution

5. Access Duration

5.1 Course Access Period

Lifetime Access: Most courses provide unlimited access to purchased content
Subscription Courses: Access during active subscription period
Live Sessions: Access to recordings for 12 months after completion
Updates: Free access to course updates and improvements

5.2 Offline Access

Available for:

Downloaded video content (within subscription period)
PDF materials and resources
Course notes and transcripts
Assessment materials

6. Delivery Confirmation

Upon successful purchase, you will receive:

Immediate Confirmation

Order confirmation email with transaction details
Course access credentials and instructions
Welcome message with platform orientation
Support contact information

Follow-up Communications

Course progress reminders
New content notifications
Community engagement opportunities
Feedback and review requests

7. Troubleshooting Delivery Issues

Common Issues and Solutions

Can't access course after purchase?

Check your email for access credentials and ensure you're logged in with the correct account.

Videos not loading properly?

Check your internet connection and try refreshing the page. Clear browser cache if issues persist.

Mobile app not working?

Ensure you have the latest version of the app and your device meets minimum requirements.

8. Support and Assistance

If you experience any delivery issues, our support team is here to help:

Technical Support

24/7 technical assistance for platform access and functionality issues.

Email: tech@leadpacket.com

Customer Service

General inquiries about orders, billing, and course access.

Phone: +91-8847807835

9. International Access

Our digital products are available worldwide. However, some content may be region-restricted due to licensing agreements. We strive to provide global access while complying with international regulations.

10. Updates and Changes

We may update this Shipping & Delivery Policy from time to time. Any changes will be communicated through our platform and email notifications. Continued use of our services constitutes acceptance of updated policies.

11. Contact Information

For questions about delivery or access issues:

Technical Support: tech@leadpacket.com

Customer Service: +91-8847807835

Live Chat: Available 24/7 on our platform

Address: Mitrapur, Balasore, Odisha, India-756020