1. Acceptance of Terms
By accessing and using LeadPacket ("the Platform"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These terms apply to all visitors, users, and others who access or use the Platform.
2. Description of Service
LeadPacket is an online educational platform that provides:
- Online courses and educational content
- Video lectures and tutorials
- Interactive learning materials
- Assessment and certification programs
- Community forums and discussion boards
- Mobile applications for learning
3. User Accounts and Registration
3.1 Account Creation
To access certain features of the Platform, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
3.2 Account Responsibilities
You are responsible for:
- Maintaining the confidentiality of your account
- All activities that occur under your account
- Ensuring your account information is accurate
- Logging out after each session
4. Course Enrollment and Access
4.1 Enrollment Process
- Course enrollment requires valid payment
- Access is granted upon successful payment confirmation
- Course materials are available for the specified duration
- Some courses may have prerequisites or restrictions
4.2 Access Rights
- Personal use only - no sharing of account access
- No downloading or redistribution of course content
- Respect for intellectual property rights
- Compliance with course-specific terms
5. Payment Terms
5.1 Pricing and Payment
- All prices are in Indian Rupees (₹) unless otherwise stated
- Prices are subject to change without notice
- Payment must be made in full before course access
- We accept various payment methods including cards and UPI
5.2 Refunds and Cancellations
Please refer to our separate Refund & Cancellation Policy for detailed information about refunds, cancellations, and money-back guarantees.
6. Intellectual Property Rights
6.1 Platform Content
All content on the Platform, including but not limited to:
- Course materials and lectures
- Text, graphics, images, and videos
- Software and applications
- Design and layout
is owned by LeadPacket or its licensors and is protected by copyright, trademark, and other intellectual property laws.
6.2 User-Generated Content
By submitting content to the Platform, you:
- Grant us a non-exclusive, worldwide license to use your content
- Represent that you have the right to grant such license
- Agree not to submit infringing or inappropriate content
7. Acceptable Use Policy
You agree not to use the Platform to:
Prohibited Activities
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Harass, abuse, or harm other users
- Spread malware or harmful code
- Attempt to gain unauthorized access to systems
- Interfere with Platform functionality
- Use automated tools to access the Platform
- Share account credentials with others
8. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Platform, to understand our practices regarding the collection and use of your personal information.
9. Disclaimers and Limitations
9.1 Service Availability
We strive to provide continuous, high-quality service but cannot guarantee:
- Uninterrupted access to the Platform
- Error-free operation at all times
- Compatibility with all devices and browsers
- Immediate resolution of technical issues
9.2 Educational Content
While we strive for accuracy, we do not guarantee that course content is error-free or suitable for all purposes. Users should verify information independently when necessary.
10. Termination
10.1 Account Termination
We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
10.2 Effect of Termination
Upon termination:
- Your right to use the Platform ceases immediately
- You may lose access to purchased courses
- We may delete your account and data
- Refunds will be processed according to our policy
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on the Platform and updating the "Last updated" date. Your continued use of the Platform after such changes constitutes acceptance of the new Terms.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.
14. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
Important Notice
By using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services.